Types of IELTS

Listed here is my complete response for the pie maps task under.

The maps below program the outcomes of a questionnaire that requested people to the Parkway resort the way they ranked the hotel's customer care. The exact same survey was given to 100 visitors in the many years 2005 and 2010.

The pie charts compare visitors’ answers to a study about customer service within Parkway Hotel in 2005 plus 2010.

It is clear that overall customer satisfaction increased significantly from 2005 to 2010. Some resort guests ranked customer service as satisfactory or bad in 2005, a clear bulk described the hotel’s solution as good or excellent in 2010.

Studying the good responses very first, in 2005 just 5percent for the hotel’s visitors ranked its customer care as excellent, but this figure rose to 28per cent in 2010. Furthermore, while only 14percent of guests described customer support within the hotel as good in 2005, virtually three times as many people provided this rating 5 years later on.

With regard to bad feedback, the proportion of friends whom considered the hotel’s customer support becoming bad fell from 21per cent in 2005 to only 12per cent this season. Similarly, the percentage of individuals who thought customer service ended up being very poor fallen from 15percent to only 4percent across 5-year duration. Finally, a fall within the amount of ‘satisfactory’ ratings this season reflects the reality that more individuals gave good responses into the survey for the reason that 12 months.